Today, I am going to explain why your business may be ready for an Executive Business Partner.
Executive Business Partner
Virtual Assistants have been around for years. When I started my business in the 90s, we had to explain to business owners what a virtual assistant (VA) does.
Kathie Thomas was (and still is) the VA Queen. For years, she has mentored, explained, and is the industry cheerleader. Kathie was very instrumental in my business start-up back in the 90s.
Kathie defined a VA as
Someone pretty much like a corporate, personal assistant but with a broader skillset, working from home with a variety of clients.Kathie Thomas
Virtual Assistants can range from website designers, social media managers, transcription experts, executive assistants, online business managers to executive business partners.
Here are three thoughts to provoke you, two ideas to inspire you, and one item to act on!
Three Thoughts to Provoke
Number One. Manage Pivots.
An agile business is crucial this year. Can your business pivot?
2020 has been a year of change. We are doing a lot more business remotely. Many are no longer traveling to faraway places, speaking at conferences on the other side of the country, or networking at events to raise funds for your non-profit.
Instead, your calendar is full of phone calls, Zoom Meetings, and notes to connect with someone.
An Executive Business Partner (EBP) brings their expertise in networking and organizing to your business. They add that extra special touch to your connections with clients or customers.
Number Two. Manage Relationships
EBPs can assist you in nurturing business relationships. Whether you are a small business or a non-profit, relationships are more challenging to maintain with distance.
An EBP can help you by keeping in touch with a client, calendaring birthdays, and special events. Your executive business partner will know how your client’s business operates. They will know the key stakeholders. Efficiency in scheduling will be top of mind.
Number Three. Manage Minutiae.
In March, life shifted. In some ways, we are no longer able to get away from the daily minutiae (details) that plague us. The emails have multiplied since we are having fewer face to face meetings. Phone calls are a constant headache. Texting has become the norm.
Your EBP can handle a lot of the minutiae for you. Encourage people to touch base with your EBP to address the meeting and phone schedules. At the minimum, have them be cc’d. Stop responding personally to everything. If someone texts you for information or confirmation, encourage them to reach out to your EBP.
Two Things to Inspire
Number One. Let It Go
Please, stop feeling like you need to manage everything! Your trusted Executive Business Partner will handle the details. They will bring the class, personal touch, and excellence to manage your pivots, relationship, and minutiae.
Herman Hesse says,
“Some of us think holding on makes us strong, but sometimes it is letting go.”– Herman Hesse
Number Two. Trust
I know it can be challenging to trust someone else with managing your business. Start small, set expectations, and develop trust.
On the Olinda Services website under FAQs, I give advice for working with an EBP. The five steps listed help you build trust with your EBP.
Robert C. Solomon notes,
“Building trust begins with an appreciation and understanding of trust, but it also requires practice and practices.”– Robert C. Solomon
Your Action Item
When I interview potential clients, I follow up with an email. I always let them know that I may not be their ideal candidate. My desire is for them to find the executive business partner that is right for them.
Your action item for today?
If you do not have your ideal Executive Business Partner, let’s connect. Contact my assistant, Michael, at email@example.com. He will schedule a time for you to discuss your needs with Chief Chaos Whisperer, Lisa Olinda.
What chaos needs to be busted in your business?
Feel free to ask a question or comment here.