Who We Are
The registered address for Olinda Services is Middletown, Delaware 19709 USA.
The purpose of this policy is to make you aware of how we will manage your personal data.
What Data We Collect
Olinda Services collects your information to record and support your participation in the activities you select. As a visitor to the Olinda Services site, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or purchase products that you are required to provide information.
If you opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar or purchase any products sold by Olinda Services, you will only be enrolled to receive our free email communication if you affirmatively consent to it. If, after you receive your consented subscription, you do not wish to receive this communication, you can unsubscribe anytime. We include an unsubscribe link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to [email protected] requesting to unsubscribe from future emails.
What We Do with Your Data
If you subscribe to our newsletter we use your email address to send you the newsletter.
Keeping it safe All personal data is kept in ConvertKit that is only accessed by Olinda Services administrative staff.
Lawful Basis for Collecting Data
The legal basis for maintaining your information to deliver a product you have requested or if your consent was obtained, which you give us by subscribing you may withdraw consent at any time.
Sharing Information with Other Data Processors
We do not share our data with anybody.
Storage and Retention of Data
We maintain subscription records until you unsubscribe and then for up to 12 months after you unsubscribe, so we can restore your subscription if requested.
Subject Access Request
You have the right to request that we give you a copy of the data we hold about you. This is called a Subject Access Request. Requests can be submitted to [email protected]
Right to Deletion
You have the right to request that we delete any data that we hold on you if you are no longer an active subscriber.
Right to Restrict Processing
You have the right to request that we restrict processing of your information:
- if you believe the information that we hold is incorrect, or
- if you can show that our processing is unlawful, or
- if you want us to stop processing your data but you do not want us to erase it (for example, you may wish us to hold it for legal reasons, to defend a legal claim).
Right to Rectification
If your details are incorrect, incomplete, or have changed, you can contact us to request that we update your information at [email protected].
Right to Complain
You have the right to complain about our processing to the Information Commissioner Office (ICO) of your local country if you believe we are not processing your data in a proper manner.
730 Cleaver Farm Road
Middletown, Delaware 19709 USA