Olinda Services is a boutique provider. In order to give quality service to clients, we keep our client roster small.
The main focus is excellence, attention to details, and keeping your business on the path to success!
We want our onboarding process to be simple, BUT you will need to do a little bit of preparation to make sure we are on the same page and our services meet your needs.
Choose a Package
You need to choose a package that works for you! There are an average of 21 working days per month.
The Basic Package is for up to 10 hours per month. This the minimum I will work with a client.
If you choose the Premium Package, you will receive approximately 60 minutes of support per day/5 hours per week. The cost for this package is $1400 per month.
Premium Package – Waitlist Only
The Premium Package is for up to 30 hours per month. I usually only have one client at this level. If you choose the Premium Package, you will receive approximately 90 minutes of support per day/7.5 hours per week. The cost for this package is $2000 per month.
This package is currently filled, but you can sign up for preferred status when the slot becomes available.
Over the years, a few clients have gone to a 40 hour per month package. At this time, it is probably time to bring on additional staff.
I request that every client I work with review and sign a Work Agreement.
This document covers:
- Payment Options
- Late Payments
- Client Responsibilities
- Office Hours & Communication
- Project Completion
- Materials & Information
- Nature of Copy
- Release of Liability
- Intellectual Property
- Return of Records
- Applicable Law
To read a copy of the work agreement, visit https://olindaservices.com/work-agreement/.
Statement of Work (SOW)
A Statement of Work (SOW) makes sure we are aligned on the work you need done by Olinda Services.
This document covers:
- Scope and Services
To read a sample copy of the SOW, visit https://olindaservices.com/sow.
Contracts Sent for Signature
You have reviewed everything and have communicated to Lisa which package you want and the services needed. Now your contracts will be drafted and sent to you via Adobe Sign. You will have 3 days to review the contract and return signed.
We have received the signed contract, now you will receive an invoice for your first month of service. This is a prepaid contract. If needed, you will receive a prorated invoice.
After payment is received, work begins.
Thanks for choosing Olinda Services.